Reliable support that keeps your team productive and your technology under control.
We assess your current setup, prioritise the work that matters, and deliver with clear communication from start to finish.
All prices are in Australian dollars (AUD), exclude GST and have GST calculated at checkout where applicable.
Reliable day-to-day support and proactive maintenance.
Stronger security, faster support and ongoing guidance.
Comprehensive technology management for growing teams.
| Feature | IT Essential | IT Professional | IT Complete |
|---|---|---|---|
| Up to 5 supported users | ✓ | ✓ | ✓ |
| Business-hours remote help desk | ✓ | — | — |
| 24/7 device monitoring | ✓ | — | — |
| Operating-system patch management | ✓ | — | — |
| Endpoint protection management | ✓ | — | — |
| Microsoft 365 administration | ✓ | — | — |
| User onboarding and offboarding | ✓ | — | — |
| Monthly service report | ✓ | — | — |
| Annual technology review | ✓ | — | — |
| Everything in IT Essential | — | ✓ | — |
| Priority support queue | — | ✓ | — |
| Managed email security | — | ✓ | — |
| Microsoft 365 security baseline | — | ✓ | — |
| Device compliance policies | — | ✓ | — |
| Third-party application patching | — | ✓ | — |
| Quarterly technology review | — | ✓ | — |
| Vendor coordination | — | ✓ | — |
| Everything in IT Professional | — | — | ✓ |
| Managed backup oversight | — | — | ✓ |
| Advanced endpoint detection | — | — | ✓ |
| Security awareness program | — | — | ✓ |
| Conditional Access management | — | — | ✓ |
| Quarterly executive reporting | — | — | ✓ |
| Technology roadmap and budgeting | — | — | ✓ |
| Scheduled onsite support allowance | — | — | ✓ |
A fixed monthly subscription covering up to 5 users. Additional users, Microsoft 365 licences and project work are quoted separately. Final pricing is confirmed after a scope review.
Recommendations tied to real priorities and constraints.
Risk considered throughout design and delivery.
One partner from first conversation to ongoing improvement.
Tell us what you are trying to improve. We’ll help you identify the right approach.
